Turnaround times
“The stricter our clients’ deadlines have got the more we have relied on them and I am delighted to say that they [Document Direct] have never let us down. To put it simply “our deadlines become their deadlines” and we haven’t missed one yet!”
Rachel Roberts, Director, Statement Services Limited
We work 24 hours a day, 7 days a week. And we work fast. This means:
- work can be sent at any time of night or day for the same flat rate
- short dictations can often be returned in less than an hour – even in the middle of the night!
- we allow you to choose your own turnaround times – you can mark work as priority or urgent (and this won’t cost you more).
Of course we can’t perform the impossible, so a good rule of thumb is that an hour’s dictation will take 5 hours to type.
And if you need it, we will always give you a quote for a piece of work before we start.
Just contact us or try a free trial now.