Michelle Rowland - Document Direct
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Michelle Rowland

Michelle Rowland

Business Development Manager & Senior Account Manager

Michelle has been an integral part of the Document Direct team for over 14 years taking on the roles of Business Development Manager and Senior Account Manager.

Michelle joined Document Direct in 2010 and quickly advanced to Customer Service Manager, where she excelled in delivering top-tier client support. After six years in this role, she developed a keen ability to understand and resolve client needs, which has been a perfect fit for her current role. Having an in-depth knowledge of daily operations and excellent client relationships makes her a key member of the team and drives her success in business development, enabling her to contribute to the company’s growth with a well-rounded perspective.

With over 25 years of experience in secretarial and administrative roles across various industries, including local government, legal, property and manufacturing, Michelle brings a professional background to her role.

Living on the Isle of Portland, Dorset, Michelle enjoys the flexibility of working from home, which gives her a fantastic work-life balance. In her downtime, she spends time with her family, plays the cornet, supports her local football club (Portland United) and loves exploring the outdoors with her camera, capturing the beautiful sea views the island has to offer.

Michelle can be contacted by phone and email: michelle.rowland@documentdirect.co.uk and 0044 7749 431049 or 0044 151 832 7886.

Tips to our clients, from experience

Why not pick up the phone and talk to us?

Favourite sport or pastime

Local football – Portland United.

Music.

Outdoor life, walking, photography, sailing and kayaking.

Favourite country visited

Iceland.

Favourite artist

Lowry.

Best TV box set or favourite movie

The Wizard of Oz. And guess why … because, because, because … !

Martyn Best

Chief Executive Officer

Pauline Connolly

Operations Director

Shelley Bradshaw

Human Resources Manager & Account Manager

Viv Rivett

Technical Services Manager

Emma Wilkinson

Client Support Manager

Michelle Rowland

Business Development Manager & Senior Account Manager

Jacqui Sharples

Document Production Supervisor

Gayle Gordon

Training Manager

Karen Godden

Client Success Manager & Account Manager

Sharon Branch

Supervisor

Chris Smith

IT & Informatics Director

Rachel Newman

Account Manager