Diktamen + Document Direct (Part 1) – Unlocking Convenience in Outsourced Audio Transcription
In support of our integration with Diktamen, we’re excited to embark on a comprehensive seven-part blog series. This series will delve into the multifaceted advantages of outsourcing transcription for legal firms, a practice whose impact extends far beyond the legal landscape to healthcare and various other industries. In this first instalment, we’ll meticulously unravel the primary benefit: Convenience.
The Shift towards Convenience
In a world dominated by the pursuit of convenience and efficiency, the adoption of outsourced transcription services has witnessed a significant uptick. This trend gained momentum in 2020, fuelled by global events that prompted businesses to invest heavily in technologies facilitating remote work. Concurrently, the surge in cloud software and services highlighted a growing realisation within law firms—the immense value outsourcing brings to operational optimisation.
According to a 2023 survey, 37% of the 900 law firms in the UK depend on legal technology for critical daily operations. Cloud adoption, a game-changer, offers benefits such as enhanced collaboration, streamlined workflows, and cost-effective scalability (Technology and Innovation in Legal Services Survey, May 2023).
The Rise of Outsourcing
Legal firms, mirroring other industries, have eagerly embraced outsourcing as a catalyst for efficiency and excellence. This transformation stems from a newfound understanding of the efficiency and convenience it brings to the table.
Feedback from solicitors on flexible working is telling. Over half of the respondents in the ABA’s 2022 Practice Forward survey indicated working from home half the time or more. Moreover, 89% in private practice affirmed having the option of working remotely, a factor of considerable importance to them (2022 Practice Forward Report).
Embracing Unparalleled Convenience
Outsourcing audio transcription delivers unmatched convenience. Whether you’re a busy fee earner or a dedicated member of the legal support staff, this convenience can significantly enhance your day-to-day work. Our integration with Document Direct reshapes convenience, offering:
- Seamless Dictation from Anywhere, Anytime: Dictate from any corner of the globe, at any hour, with the flexibility to shape your work around your life. Our integrated solution with Document Direct accommodates your schedule, ensuring you can send dictations from your office, a client’s location, the courtroom, a relaxing holiday destination, or even during the hustle between appointments. The freedom to dictate whenever and wherever has seen an impressive 35% surge in client jobs sent outside typical office hours over the last 18 months. This statistic underscores the growing trend of professionals embracing the flexibility offered by outsourced audio transcription services.
- Rapid Turnaround: Experience the efficiency of our seamless workflow, ensuring you receive meticulously transcribed documents the very same day. The immediacy of our response is designed to keep you firmly on track with your demanding schedule. Recognising the evolving needs of our clients, we’ve observed a noteworthy 20% increase in end-of-day bulk uploads over the last 18 months. This uptick highlights the growing demand for quick and reliable transcription services to manage increased workloads efficiently.
- Efficiency Redefined: Our commitment to efficiency is realised through a team of dedicated typists who stand ready to serve you with precision and promptness. In the last six months we have supported 15 law firms with efficiencies that have translated into tangible improvements in typing and administrative resources. The collaborative approach between Diktamen and Document Direct has not only enhanced the support provided to lawyers but has also elevated client satisfaction levels. The global 24/7 commitment of skills and resources from Document Direct supplements in-house support, exemplifying how outsourcing can redefine and amplify efficiency within a legal practice.
The Spending Shift
With increasing awareness of the advantages of legal technology, there’s a projected 12% surge in legal tech spending for corporate legal departments in the next three years (Gartner, 2021). Considering ‘convenience,’ it’s prudent to evaluate your digital dictation and transcription investments. We’re here to support your value assessment.
Ready to Embrace Convenience?
If the idea of outsourcing your audio transcription needs has caught your interest, now is the perfect time to explore. Try Diktamen True Cloud Digital Dictation for free and seamlessly incorporate Document Direct’s outsourcing option into your customised workflow. Convenience, efficiency, and peace of mind are just a click away, poised to elevate your professional journey.
